Privacy Code

The 10 Privacy Principles in the Credit Union Code for the Protection of Personal Information

  1. ACCOUNTABILITY - The credit union is responsible for personal information under its control and shall designate a Privacy Officer who is accountable for the credit union's compliance with the principles of the Code.
  2. IDENTIFYING PURPOSES - The purposes for which personal information is collected shall be identified by the credit union at or before the time the information is collected.
  3. CONSENT - The knowledge and consent of the member is required for the collection, use or disclosure of personal information, except in specific circumstances as described within the Code.
  4. LIMITING COLLECTION - The collection of personal information will be limited to that which is necessary for the purposes identified by the credit union.  Information will be collected by fair and lawful means.
  5. LIMITING USE, DISCLOSURE AND RETENTION - Personal information shall not be used or disclosure for purposes other than those for which it was collected, except with the consent of the member or as a required by law.  Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
  6. ACCURACY - Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
  7. SAFEGUARDS - Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.  The credit union will apply the same standard of care as it applies to safeguard its own confidential information of a similar nature.
  8. OPENNESS - The credit union will make readily available to members specific, understandable information about its policies and practices relating to the management of personal information.
  9. INDIVIDUAL ACCESS - Upon request, a member shall be informed of the existence, use and disclosure of their personal information and shall be given access to that information.  A member is entitled to question the accuracy and completeness of the information and have it amended as appropriate.
  10. CHALLENGING COMPLIANCE - A member shall able the question compliance with the above principles to the Privacy Officer accountable for the credit union's compliance.  The credit union shall have policies and procedures to repsond to the member's questions and concerns.